Terms & Conditions

Welcome to CLIFF SURF HOUSE! We’re all about sunshine, surf, and good vibes – and these Terms and Conditions help keep things fair, clear, and smooth for everyone. By booking your stay, surf lessons, or other services with us, you’re agreeing to the following points. Nothing too scary, promise!

1. Who We Are
The website www.cliffsurfhouse.com is owned and operated by CLIFF SURF HOUSE. When we say “we,” “us,” or “our,” that’s who we mean. When you book with us, you become part of our community – so let’s keep it chill and respectful.

2. Booking & Payment
You can book easily through our system: https://bookings.cliffsurfhouse.com/en/

To confirm your booking, we ask for a 50% deposit. You’ll get an automatic email with all the details, including the total cost and how much to pay upfront.

• Payment Options:
• Credit Card
• PayPal
• Bank transfer (within 2 days)

Once we receive your payment, we’ll send you a confirmation. The rest can be paid at check-in – either in cash or by card (Visa or Mastercard).

3. Equipment Deposit
We kindly ask for a €50 cash deposit per person for surf gear at check-in. No worries – it’ll be refunded when you leave, as long as everything’s in good shape.

4. Group Bookings
If you’re booking for a group, the person making the booking takes responsibility for the full amount and for passing on these terms to everyone in the group. Please double-check your confirmation – if anything looks off, let us know right away.

5. Prices
All prices are in Euros (EUR) and may be adjusted if necessary. Once you’ve booked and it’s confirmed, your price is locked in.

6. Insurance
Surfing is awesome, but like any sport, there’s a bit of risk involved. Our team is certified and safety-focused, but you surf at your own risk. Make sure you’ve got valid health/travel insurance that covers you abroad.

We can’t offer refunds if an injury or illness keeps you from continuing, and it’s your responsibility to check your travel documents (passport, visa, ID, etc.) before your trip.

7. Promotions & Discounts
Promotions apply to direct bookings only and can’t be combined with other discounts. Black Friday deals don’t stack with other offers either – we like to keep it simple and fair.

8. Cancellations & No-Shows
Need to cancel an extra booked service (like a massage or a tour)? Just let us know at least 48 hours in advance. If it’s later or you don’t show up, we’ll have to charge the full amount.

If we need to cancel something due to weather or other unexpected things, we’ll offer you a voucher or a similar service.

9. Swapping Services
The services in your package are fixed – we can’t swap or refund unused ones. Packages are personal and can’t be transferred to someone else. If you choose not to join an activity, that’s totally fine – but we won’t be able to offer an alternative or refund.

10. Responsibility & Safety
Surfing and travel come with a few risks, and we want you to be aware of them. You take part in all activities at your own risk. While we provide lockers and take care, we’re not responsible for lost, stolen, or damaged items.

By booking, you confirm you can swim and are fit enough to join surf sessions. Please tell us about any allergies, medical conditions, or anything else we should know – it’s all about keeping you safe.

If we ever need to cancel or move an activity for safety reasons (weather, beach conditions, etc.), we’ll do our best to reschedule or find a fair solution.

If anything comes up during your stay, let us know right away. We want to fix it while you’re here – not after.

11. Behaviour
Let’s keep it friendly and respectful – for everyone. Drugs are not allowed at CLIFF. Alcohol in moderation is okay, but excessive behavior may result in an early goodbye (without refund).

Discrimination of any kind has no place here. Everyone is welcome – no matter their background, identity, or religion. We’re all here to surf, laugh, and enjoy the good energy together.

12. Transport
We provide transport to the surf spots and for other activities. We always aim to be on time, but sometimes traffic or weather might cause delays – we’ll keep you in the loop.

Please note: transport is used at your own risk, and we can’t be held liable for any accidents.

13. Media & Photos
We love capturing memories! By staying with us, you agree to possibly appear in our photos or videos used for CLIFF promotions and advertising. If you’d prefer not to be featured, just tell us during Check – in – no problem at all.

Thanks for reading. We’re so excited to welcome you to our surf family and share some unforgettable moments with you. Let’s make it an awesome time!